The CSM experience


It's as Easy as 1,2,3!

What to Expect - The CSM Experience

When you choose to work with CSM Flooring for your flooring needs, you can rest easy, knowing we will get the job done right, and ultimately, you will love the transformation in your home.

1. Get inspired

Our showrooms display hundreds of flooring and wall tile selections from many of the finest flooring manufacturers in the world. Customers love to see, touch and even walk on sample floor styles before they buy.

Decades of experience have taught us that streamlining the process for customers from endless possibilities to that "perfect product" is where our expertise pays off the most. So, whether you email, call us, or stop in, you will be connected with one of our flooring specialists. They will guide you through the selection process to help ensure you make the best choice and choose the perfect floor covering for your project.

Check-out complimentary samples as well, to see how the products you most like will look in the unique lighting and decor of your home. We'll then help determine installation specifics together and give you an all-inclusive proposal.

To top it off, we offer great financing options with approved credit, so you won't have to wait to move forward with the best option for you. No matter what your budget allows you to invest, we have luxurious and upscale options.

2. Transform your space

Once the decisions have been made, we schedule a date for installation and guide you through getting ready for us.

Then, it's our favorite part - Out with the old and in with the NEW! Our in-house crew of installers outperforms any in the industry, providing excellent service and attention to detail

3. Enjoy your new floors!

We have been serving the flooring needs of homeowners plus residential and commercial builders for 44 years. With each sale we transform a home or office. To help with your flooring, in addition to our installation warranties, we provide care and maintenance tips here on our site.

Also, while we hope you never have a warranty-related issue, we know it can happen. Thankfully, most brands we carry offer extended and lifetime warranties so you can breathe a little easier.

And don't forget, if you're not sure what to do when those little spills (or general wear and tear) happen - call us. Part of what you get when you join the CSM family is lifetime access to our flooring specialists, who love to serve you, our customer.

When indicated, we also offer top-notch Carpet & Rug Cleaning services so that your floor covering can continue to look brand new for as long as you plan to enjoy it.